Software Process and Measurement Cast (Lean)
Interviews, essays, facts and tips about process improvement and measurement in the Information Technology arena!
 

Categories

About
PPQA
Measurement
Six Sigma
Estimation
podcasts
Agile
Configuration Management
Requirements
Process Improvement
COSMIC - FFP
Lean
IFPUG
Function Points
Project Management
Coaching
Development
Web 2.0
Collaboration
Certification
Architecture
CMMI
Usability
Business Analysis
Knowledge Management
IFPUG Function Points
Learning
Risk
Change
Software Quality
Podcasting
Ethics
general
SEMAT
Metrics Minute
Kanban
IT Value
Decision Model
Seven Deadly Sins
Testing
Technical Debt
Contract Negotiations
Improvement
Narratives
Program Management
Futurist
Systems Thinking
Security
Business Process Management
IT-CMF
Multitasking
High Performance Operations
Relationship Mastery
Meetings
Software Development

Syndication

Subscribe Using iTunes


Keyword Search



Podcast Player



Stitcher

See my page on

Stitcher

See my page on Stitcher

Technorati

Add to Technorati Favorites

View blog top tags


Archives


Keyword Search



May 2012
S M T W T F S
     
    1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30 31


May
April
March
February
January

December
November
October
September
August
July
June
May
April
March
February
January

December
November
October
September
August
July
June
May
April
March
February
January

December
November
October
September
August
July
June
May
April
March
February
January

December
November
October
September
August
July
June
May
April
March
February
January

December
November
October
September
August
July
June
May
April
March
February
January

Chris Hefley (interviewed in SPaMCAST 100) was recently nominated for the #lssc11 Brickell Key Award.  The selection committee chairman is seeking advocacy from members of the community as part of the selection process. 

If you think he should win, please consider sending the committee chairman, David Anderson, an email as described below by the end of the week (by March 25 2011). Please include any examples or just your thoughts about his contributions to the Lean/Kanban community, or about how LeanKit Kanban has been of benefit to the community.

 

I am sure all of the nominees deserve the award and I will be approaching all of them for interviews however if you think Chris deserves to the award please support a fellow member of the Software Process and Measurement community. 

 

 The note is from David Anderson on the nominations is shared below for your reference and the links. 

 

Folks,

This year we are announcing the nominees for the Brickell Key Awards in advance of our conference in Long Beach on May 3rd to 6th. The awards will be presented at our banquet dinner on May 5th. All attendees of the conference are invited to attend the event for an additional $75 fee.

You can read about the nominees here
http://lssc11.crowdvine.com/pages/2011_brickell_key_award_nominees

I'd like to congratulate (in no particular order)... Russell, Yuval, Mattias, Siddharta, Chris and Richard, for their nomination. It is a great honor to be nominated and as I know all of them personally, I believe them all to be worthy winners. I think we have a very healthy and strong community and the strength of this year's nominations makes this clear.

I am sure that many of you will recognize the candidates as regular contributors to this list and the Kanban community. There are still a few days to influence the selection committees decision. We will be picking the winners soon. We need lots of lead time in order to have the trophies made. However, the winners will be kept a very closely guarded secret until May 5th. Last year's winners, David Joyce and Alisson Vale will be presenting the prizes to the 2011 recipients.

Register at
http://lssc11.leanssc.org/

If you would like to advocate for one or more of our nominees please email me
directly before the end of this week to
dja@djandersonassociates.com. All supporting evidence for the candidacy of a nominee will be taken in to consideration by the selection committee.

This year's selection committee consists of 6 members, me, Don Reinertsen, Karl Scotland, Alan Shalloway, and last year's winners David Joyce and Alisson Vale.

Best regards,
David
Conference Chairman
http://lssc11.leanssc.org/

Category:Lean -- posted at: 11:34 AM

Welcome to the Software Process and Measurement Cast 92!

The interview in the SPaMCAST 92 features a discussion with Don Reinertsen .  We discussed his current book, THe Principles of Product Development Flow including the concepts of queues, lean and economic value just to name a few topics. This was an incredible interview.

For three decades Don Reinertsen has focused on improving the management of product development. His best-selling books have been perpetual favorites for hardcore engineering professionals. They lie dog-eared and underlined on engineering bookshelves around the world. Thousands of people have his public seminars at Caltech, The Management Roundtable, and overseas. Don constantly pushes the state of management thinking and delivers a rare combination of rigor, practicality, and clarity. His latest awarding winning book, The Principles of Product Development Flow: Second Generation Lean Product Development, has been praised as, “… quite simply the most advanced product development book you can buy.”

Website:  http://www.reinertsenassociates.com/
e-mail:   don@ReinertsenAssociates.com

Citrix GoToAssist Express is sponsoring SPaMCAST Solve technical issues faster with GoToAssist Express. Try it FREE for 30 days.

On July 21st Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself was published by J. Ross Publishing.  Murali and I wrote this book from the standpoint of a project manager working in a software development organization.  We think this makes Mastering a unique guide that explains software project management in its entirety, including project acquisition and execution with backward linkages to concepts that play a facilitation role in successful project management. If you a project manager or know project managers buy yourself a copy and a second to lend co-workers!

Contact information for the Software Process and Measurement Cast
Email:  spamcastinfo@gmail.com
Voicemail:  +1-206-888-6111
Website: www.spamcast.net
Twitter: www.twitter.com/tcagley
Facebook:  http://bit.ly/16fBWV

Conferences and Speaking Engagements in 2010 (To Date)   ISMA Cinco in São Paulo September 13-15.  I will be one of the featured speakers.  THe title of the presentation is Function Points:  Past, Present and Future.  The website to get more information is http://www.ifpug.org/conferences/  I hope to see you there!

Next! The next Software Process and Measurement Cast will feature the continuation the essay on process improvement and project management codes of ethics.

 

Direct download: SPaMCAST_92_-__Donald_Reinertsen_Product_Develop_Flow.mp3
Category:Lean -- posted at: 10:29 PM

Welcome to the Software Process and Measurement Cast 83!

The interview in the SPaMCAST 83 is with Gary Gack.  We discussed his new book "Managing The Black Hole".  The book and the discussion centered on how organizations can improve their effectiveness.  Lots of great ideas for orgnaizations at all levels of maturity.

Gary Gack, is the founder and President of Process-Fusion.net, a provider of e-Learning, Assessments, Strategy advice, Training, and Coaching relating to integration and deployment of software and IT industry best practices. Mr. Gack holds an MBA from the Wharton School and is a Lean Six Sigma Black Belt. In addition he is an ASQ Certified Software Quality Engineer (CSQE), a Certified Scrum Master, a Visiting Scientist with the Software Engineering Institute (2006) where he co-authored the "Measuring for Performance Driven Improvement 1" course for which he is an authorized instructor, and he holds the ITIL Foundation Certification. He has more than 40 years of diverse experience in the software and IT industry, including more than 20 years focused on process improvement. He is the author of numerous articles and a book entitled "Managing the “Black Hole”: The Executive’s Guide to Software Project Risk.

Contact information:
Email:      ggack@Process-Fusion.net

Website:  http://www.process-fusion.net/

The essay examines the the software measure / metric:  Size.  Size really is important and the type of size measure you choose will expand or constrain what you can do with the data.  We will define physical, functional and relative measures of size and where they are useful. 

Contact information for the Software Process and Measurement Cast
Email:  spamcastinfo@gmail.com

Voicemail:  +1-206-888-6111

Website: www.spamcast.net
Twitter: www.twitter.com/tcagley
Facebook:  http://bit.ly/16fBWV

The SPaMCAST's production schedule is on the Software Process and Measurement Facebook page.  Yell at me if you have ideas for future interviews or essays.  Your thoughts, comments, suggestions and ideas are welcome.

Conferences and Speaking Engagements in 2010 (To Date)  

Quest Conference in Dallas April 21 - 23.  I will be talking on "Process Improvement in a Multi-Model World".  The conference includes two days of workshops.  The website to get more information is http://www.qaiquest.org/dallas/index.html

Next!

The interview in the SPaMCAST 84 is with Ricardo Valardi.  We discussed software cost estimation and behavioural economics.  THis was a great interview that anyone working in the IT field will find immeadeatly usefull and thought provoking in the long term.

Direct download: SPaMCAST_83_-_Gack_Managing_The_Black_Hole_Size.mp3
Category:Lean -- posted at: 9:00 PM

Welcome to the Software Process and Measurement Cast 77 marking the SPaMCAST's Three Year Anniversary!

The Software Process and Measurement Cast 77 is a special show.  Even though we still have an interview and essay, we are going to turn things a bit on their head by flipping rolls and adding quite a few congratulatory comments.  The outpouring of well wishes was fantastic and in some cases pretty darn funny.

In the SPaMCAST 77 the tables have been turned and Pat Ferdinandi interviewed me.  We talk about how the Software Process and Measurement Cast began, lessons learned along the way and where the Cast is going in the future.  Frankly being on the other side of the table was a bit intimidating but a lot of fun never the less!

Contact information for the Software Process and Measurement Cast
Email:  spamcastinfo@gmail.com
Voicemail:  +1-206-888-6111
Website: www.spamcast.net
Twitter: www.twitter.com/tcagley
Facebook:  http://bit.ly/16fBWV

I am going to include SPaMCAST's production shedule on Facebook.  Your thoughts, comments, suggestions and ideas are welcome.

We have a guest essay in SPaMCAST 77.   In this cast Richard Durnall shares his excellent essay "We’re not Japanese and we don’t build cars."   The essay explores the management paradigm of lean, its roots and why the path taken by western management practices will be difficult to change. This essay was originally published at DZone (http://agile.dzone.com).  I hope this is only the first of Richard's essays that grace the "bits" of the Software Process and Measurement Cast.

Richard's Blog:  http://www.richarddurnall.com/
Email:  rdurnall@thoughtworks.com
The DZone Article:  http://agile.dzone.com/articles/lean-development-benefits
Twitter: www.twitter.com/rdurnall

Conferences and Speaking Engagements in 2010 (To Date)

Are Your Project Stakeholders Satisfied
February 11, 2010
11:00 am - 12:30 pm Eastern Time
Measuring customer satisfaction is more than just asking if your clients got what they wanted. Customer satisfaction is a messy mix of expectations, experiences, and perceptions - with maybe a hint of functionality. In this webinar, Tom Cagley will outline one method for measuring this mixture and for identifying what really matters in customer satisfaction.
Learning Objectives:
•    How to define customer satisfaction
•    Strategies for identifying what really matters
•    A practical framework for measuring customer satisfaction
•    Not all attributes of customer satisfaction matter to the same level for all stakeholders

Register at http://solutions.compaid.com/forms/WebinarA20100211?ProcessType=PreReg

Quest Conference in Dallas April 21 - 23.  I will be talking on "Process Improvement in a Multi-Model World".  The conference includes two days of workshops.  The website to get more information is http://www.qaiquest.org/dallas/index.html

Next!
The next Software Process and Measurement Cast will feature an interview with Luigi Buglione.  We discussed how we reinvigorate training by including games, the process of change and software measurement.  I have already put Luigi’s ideas into action and that says a ton!

Direct download: SPaMCAST_77_-_Cagley_Spamcast_Durnall_Lean_Updated_.mp3
Category:Lean -- posted at: 10:00 PM

Welcome to the Software Process and Measurement Cast 76!

In the SPaMCAST 76 I interviewed Tom and Mary Poppendieck talking about lean and their new book "Leading Lean Software Development: Results Are not the Point".  Our interview covered the book, lean and leadership to just a few topics.

Mary Poppendieck has been in the Information Technology industry for over thirty years. She has managed software development, supply chain management, manufacturing operations, and new product development. She spearheaded the implementation of a Just-in-Time system in a 3M video tape manufacturing plant and led new product development teams, commercializing products ranging from digital controllers to 3M Light Fiber™. 

Mary is a popular writer and speaker, and coauthor of the book Lean Software Development, which was awarded the Software Development Productivity Award in 2004. A sequel, Implementing Lean Software Development, was published in 2006.  A third book, Leading Lean Software Development, was published in late 2009.

Tom Poppendieck has over 25 years of experience in computing including eight years of work with object technology. His modeling and mentoring skills are rooted in his experience as a physics professor. His early work was in IT infrastructure, product development, and manufacturing support, and evolved to consulting project assignments in healthcare, logistics, mortgage banking, and travel services.
Tom holds a PhD in Physics and has taught physics for ten years. He is coauthor of the book Lean Software Development, which was awarded the Software Development Productivity Award in 2004. A sequel, Implementing Lean Software Development, was published in 2006. A third book, Leading Lean Software Development, was published in late 2009.

Website: http://www.poppendieck.com/
Leading Lean Software Development:  Results Are not the Point http://www.amazon.com/exec/obidos/ASIN/0321620704/poppendieckco-20
Contact Mary:
Phone:  952-934-7998
Email:  mary@poppendieck.com  

Contact Tom:
Phone:  612-804-7217
Email:  tom@poppendieck.com  

The essay in SPaMCAST 76 is titled "Walls".  In the essay, "Walls" I explore the impact of living in an echo chamber when it comes to the ideas and concpets you use to drive change.


Conferences and Speaking Engagements in 2010 (To Date)

Are Your Project Stakeholders Satisfied
February 11, 2010
11:00 am - 12:30 pm Eastern Time
Measuring customer satisfaction is more than just asking if your clients got what they wanted. Customer satisfaction is a messy mix of expectations, experiences, and perceptions - with maybe a hint of functionality. In this webinar, Tom Cagley will outline one method for measuring this mixture and for identifying what really matters in customer satisfaction.
Learning Objectives:
•    How to define customer satisfaction
•    Strategies for identifying what really matters
•    A practical framework for measuring customer satisfaction
•    Not all attributes of customer satisfaction matter to the same level for all stakeholders

Register at http://solutions.compaid.com/forms/WebinarA20100211?ProcessType=PreReg


Quest Conference in Dallas April 21 - 23.  I will be talking on "Process Improvement in a Multi-Model World".  The conference includes two days of workshops.  The website to get more information is http://www.qaiquest.org/dallas/index.html

Next!
The next Software Process and Measurement Cast will feature an interview with . . . Me.  Pat Ferdinandi turns the tables to explore the origins of the SPaMCAST and plans for the future.  I had fun being interviewed and hope you will enjoy the disucssion.
Direct download: SPaMCAST_76_-_Tom_and_Mary_Poppendieck_Leading_Lean_Walls.mp3
Category:Lean -- posted at: 9:44 PM

Welcome to the Software Process and Measurement Cast 73!

In the SPaMCAST 73 I interviewed David Bovis.  David and I discussed the psychology of change.  Have you ever wondered why some people are better at making change happen?  I believe it boils down to two related factors.  The first is salesman ship and the second is an understanding of psychology.  Both topic are highly related.  Since we are all change agents this is an incredibly important interview.

As an independent service provider David has functioned as a Design consultant and project manager for tooling & components sourced from China and as a Lean development Consultant. David is now delivery Director for PCC.

Interested in addressing the sustainability issues surrounding organizational change, since 2001 David has studied Theology, Philosophy and Psychology, recognizing organizations succeed for the same reasons families do – the psychological quality of relationship between people.

David’s specialist area is now the ‘psychology of organizational change and culture development’ in support of Lean (TPS) and systems thinking principles.

Inverting the standard approach to Lean development, proven to be largely unsustainable over the last 35years, David regularly challenges the strategic setting of measures, to address the detrimental impact assumptions, from standard accounting practice, have on behaviors.

Contact Data:
Website:  http://www.pcchange.org.uk
Email:  dbovis.pcc@gmail.com
Facebook:  http://www.facebook.com/david.bovis
Twitter:  dr_bovis

You can also find David on Linked In and MySpace to name a few places (he truely is everywhere).

The essay in SPaMCAST 73 is a discussion on whether customer satisfaction is deterministic.  Can customer satisfaction be reduced to a formula that may or may not match the perception of the clients?  

I would also like to promote another podcast that I produce.   While a little off the IT track, Tales by Tom which are readings of my father's novels, novellas and short story collections is an engaging ang thought provoking podcast.  Visit Tales by Tom at www.talesbytom.com.

Conferences and Speaking Engagements in 2010 (To Date)

Are Your Project Stakeholders Satisfied
February 11, 2010
11:00 am - 12:30 pm Eastern Time
Measuring customer satisfaction is more than just asking if your clients got what they wanted. Customer satisfaction is a messy mix of expectations, experiences, and perceptions - with maybe a hint of functionality. In this webinar, Tom Cagley will outline one method for measuring this mixture and for identifying what really matters in customer satisfaction.
Learning Objectives:
•    How to define customer satisfaction
•    Strategies for identifying what really matters
•    A practical framework for measuring customer satisfaction
•    Not all attributes of customer satisfaction matter to the same level for all stakeholders

Register at http://solutions.compaid.com/forms/WebinarA20100211?ProcessType=PreReg


Quest Conference in Dallas April 21 - 23.  I will be talking on "Process Improvement in a Multi-Model World".  The conference includes two days of workshops.  The website to get more information is http://www.qaiquest.org/dallas/index.html

Next Software Process and Measurement Cast:
The next Software Process and Measurement Cast will feature an interview with Bonnie Brown.  We discussed the upcoming release of an updated IFPUG Function Point Standards (Counting Practice Manual 4.3).  If you are interested in function points, Bonnie has a lot of information for you!

Direct download: SPaMCAST_73_-_Bovis_Psychology_of_Change_Customer_Satisfaction.mp3
Category:Lean -- posted at: 9:07 PM

Software Process and Measurement
Show 16!

Show 16 features an interview with Mary Poppendieck discussing Lean  Software Development processes.  Mary Poppendieck As a seasoned leader in both operations and new product development, she brings a  practical, customer-focused approach to software development problems. A popular writer and speaker, Mary’s classes on managing software development offer a fresh perspective on project management.  Her book  Lean Software Development: An Agile Toolkit, was published in 2003
and won the Software Development Productivity Award in 2004.  A sequel, Implementing Lean Software Development: From Concept to  Cash, was published in 2006.  Mary’s contact data is:

Phone:  952-934-7998
Email:  mary@poppendieck.
http://www.poppendieck.com/

 

The essay on this instatllment of the Software Process and Measurement Cast is a titled “A Pattern of Failure, A Pattern of Change.�?  The essay is a commentary on the lack of systemic thinking we sometimes  see in process improvement programs The text of this commentary can  be found at www.tcagley.wordpress.com.  Comments and corrections
are welcome.

 

Remember that comments and
        feedback are welcome! 

There are a number of ways to 
        share your thoughts . . . 

 

Email SPaMCAST at spamcastinfo@gmail.com

Voice messages can be left at 1.206.888.6111

Twitter   www.twitter.com/tcagley

BLOG   www.tcagley.wordpress.com

 

Future Events:

In September, I will  be presenting ‘Life on the Edge: Counting Weird Things on the Web’ on Thursday September 13th at 11:20 at the International Software Measurement and Analysis Conference in Las Vegas.  The conference and workshops run from Sunday September 9 through the 14th.  Details are available at http://www.ifpug.org/educational/workshopagenda2007.htm

 

Next Software Process and Measurement Cast:

The next Software Process and Measurement Cast will feature an interview with Paul Radford of Charismatek Software Metrics, if you are interested in software process and measurement this is a must cast. 

Co

 

Direct download: SPaMCAST_16_-_Poppendieck_Lean_Systemic_Thinking.mp3
Category:Lean -- posted at: 9:49 PM